We all know that I despise my General Manager, Tweedledum, with the fury of a thousand Suns.
Well, sadly, there’s also a female version of him, my Regional Manager, Tweedledee.
They are of course both fat, clueless, and increasingly infuriating to work for. Tweedledee visited on Friday (because life isn’t fair) and she, of course, ruined everything. You’d think the Regional Manager would care if there were health code violations and people doing their jobs incorrectly, but no. All she cares about is money, which is dumb because the more efficient the restaurant is and the happier the employees are, the more money they’ll make. She never seems to realize that.
I started at 4:00 and by 5:00 I was ripping my hair out. I was in the horrible pre-wait stage where everyone comes in at once and you can’t quite give out pagers yet. I was very near a wait because they like to not schedule any servers in on Friday night until 6 (ridiculous!) and
We get slammed and have no tables to seat because no servers are there. So, I have to go on a false wait until I actually have servers to seat, or until the ones already there are ok to pick up so that no one gets overwhelmed.
Well, Tweedledee rolls up to the hostess stand and just starts seating people at any table that she sees is open, regardless of whether or not there’s actually a server for that table. Better yet, given that she doesn’t know anybody’s name (because she doesn’t care to), she tells me to find people to pick up all of these tables! I told her 4 times that there isn’t anyone and that we are on a wait. HENCE THE FUCKING WAIT SHEET that says 15-20min! She just kept seating people until I finally just ignored her and started giving people pagers and telling them that they have to wait because my management team is made up of mentally challenged characters from Alice in Wonderland.
I tried to explain to her that the servers are going to get overwhelmed because most of them were newer and that the kitchen was going to get backed up, but she wouldn’t listen. It was 5:50, I don’t think these people are going to die and your restaurant will lose a million dollars because they have to wait 15 goddamn minutes.
At one point, she even filled an entire 6:00 section for people to pick up and was shocked when the 6:00 server arrived and she didn’t have any tables for us to seat!
These are the idiots I have to work for on a daily basis.
I have two managers that I love and one knows what he’s doing. Everyone loves him, but the poor guy does EVERYTHING. He deserves to be the GM. We’ll call him Grampa because that’s what he looks like.
Grampa, like the rest of us, actively avoids Tweedledum and Tweedledee as best he can. Every time Tweedledee is around he leaves, so the bastard kept leaving me alone with her. Eventually, Tweedledee rolled away to find something else to destroy and Grampa came up to check on me.
Upon seeing my face he asked, “Wha’d she do?”
I replied, “What do you think she did! She sat every fucking table!”
“Thought so. That’s why I just avoid her. Oh, here she comes! Good luck!” *He exists stage left*